Faq – Doctor Dreams
FAQ

Mattress FAQ

Is it possible to put Doctor Dreams Mattress on any surface?
Doctor Dreams is a low maintenance mattress and it can be put on any surface. Whether it stays on the slatted frame, boxspring bed or directly on the floor it doesn’t make any difference. It is only important to keep the surface clean and dry.
Do I have to flip and rotate my Doctor Dreams Mattress to make it last longer?
Because of the layer structure of Doctor Dreams, it is not recommended to flip the mattress upside down. Even turning the mattress is not necessary but possible, since the comfort zone on the mattress is symmetrical. Even without turning, Doctor Dreams Mattress is especially durable.
How long does it take to adapt to the Doctor Dreams Mattress?
It may happen that your body needs to adapt to a new mattress, which can take from 3 to 6 weeks.
How can I clean my Doctor Dreams Mattress?
Treat your Doctor Dreams Mattress like you would as if your favorite shirt. The upper material of the cover can be washed at max. 60O Celsius, side and bottom material at 40O Celsius. Single spots can be easily removed with warm water and gentle detergent.
I removed the cover to wash it, how can I put it back onto the core of the mattress?
The core of the mattress needs to be located in an optimal position to ensure a functional structure. On the bottom, there is a 17 cm cold foam layer, that works as a supporting base. The cover is placed over the core of the mattress.
How much weight can the mattress and bed base handle?
The weight the mattress and bed base can handle varies based on the size and type of mattress. Typically, it can hold 500 pounds of weight.
Is the baby mattress cover waterproof?
Yes, the baby mattress cover is waterproof.
Can I get an extra cover along with the mattress?
Yes, you can get an extra cover along with the mattress at an additional cost.
Can I roll back the mattress?
Yes, you can roll back the mattress once you have compressed it.
Which mattress is best suitable for me?
We offer different kinds of mattresses, each with its own benefits. You can explore each type to determine which mattress best suits your requirement.
Which mattress is best for back pain?
The Doctor Dreams Max Cool Gel Orthopedic Mattress and Plus Orthopedic Mattress are especially designed to address back pain issues.
What is the difference between Gel Memory Foam and Latex?
Memory Foam and Latex are compared because they both contain foam layers. However, both the materials have different feels - Memory Foam has slow-moving properties and helps relieve pressure. Latex has a bouncier feel making it good for support for back pain.
I removed the mattress cover. How do I put it back on the mattress?
You can easily put the mattress cover back on the mattress just like you would any cover, for example, a pillow cover.
What is Hybrid Pocket Spring Mattress?
A Hybrid Pocket Spring Mattress is a mattress with the combination of spring and foam. It is designed for comfort and zero motion transfer.
Does the mattress have a removable cover?
The mattress does not come with a removable cover. A removable mattress protector can be bought separately.
Is the mattress soft or hard?
The mattress is soft.
What is a cool gel mattress?
The Cool Gel Orthopedic Mattress is made with three layers - a green gel foam layer, a memory foam layer and PU foam layer. This mattress is designed for orthopedic comfort.
How firm or soft is the mattress?
The mattress is soft enough to provide support to the back, neck and hips and ensures perfect alignment of the spine and joints.
What are the benefits of choosing a memory foam orthopedic mattress?
The Plus Orthopedic Mattress ensures the perfect alignment of the spine, neck and hips, which allows better sleep. Its PU foam layer ensures the mattress rebounds back to its original shape. It combines the benefits of soft and firm in one mattress.
How long will the mattress take to expand/uncompress?
The mattress will uncompress instantly once unpacked from the box and opened.

Beds FAQ

What makes the Doctor Dreams Striker Metal Bed different from normal platform or traditional bed frames?
The Doctor Dreams Striker Metal Bed has many qualities that make it different from normal bed frames. Unlike other metal frame beds, this bed is anti-rust, and is stronger than normal beds and can bear more weight.
How long does it take to set up the Doctor Dreams Striker Metal Bed?
The Doctor Dreams Striker Metal Bed can be put together with minimal effort. You can easily follow the instruction manual or call one of our trained Nilkamal service staff for assistance.
What different sizes is the Doctor Dreams Striker Metal Bed available in?
The Doctor Dreams Striker Metal Bed is available in 3 sizes: King: 198 X 182 CM, Queen: 198 X 152 CM, and Single: 190 X 91 CM
Can the Doctor Dreams Striker Metal Bed hold my Doctor Dreams mattress?
Yes, the Doctor Dreams Striker Metal Bed is strong and sturdy and designed to bear weight. It can easily hold the Doctor Dreams mattress.
How long is the warranty of the Doctor Dreams Striker Metal Bed?
The Doctor Dreams Striker Metal Bed has a 1 year warranty on manufacturing defects.
Can I use the Doctor Dreams Striker Metal Bed for non-Doctor Dreams mattresses?
Yes, you can use any standard size mattress for the Doctor Dreams Striker Metal Bed.
How long is the warranty of the Doctor Dreams Striker Metal Bed?
The Doctor Dreams Striker Metal Bed has a 1 year warranty on manufacturing defects.
What is the expected life of the wooden bed?
When used with care the wooden bed can last for many years or decades.
What wood is the Acacia bed made from?
The Doctor Dreams Acacia Bed is made from acacia wood.
How are Doctor Dreams beds delivered?
Doctor Dreams beds are delivered unassembled. They can be assembled in less than a few minutes by following the instruction manual.

Pillows FAQ

Can I customize the size of the pillow?
Doctor Dreams pillows are available in standard sizes and cannot be customized.
Does this product have a return policy?
Yes, this product can be returned.
Is gel memory foam pillow safe?
Yes, gel memory foam pillows are safe as they are free of all harmful chemicals. You can look for gel pillows certified for safety and purity.
How does a cervical pillow help for neck pain?
A well designed cervical pillow can help maintain the natural cervical curve when a person is sleeping on the back. This allows the muscles and ligaments to relax and regain normal length.
What makes the Doctor Dreams pillows the best pillows ever?
Doctor Dreams pillows are made following the best standard practices using the best quality materials, and hence, they are among the best pillows. Moreover these pillows are available online and easily delivered to doorstep.
How do I know which height of the Doctor Dreams pillow is right for me?
The standard height of pillows is 4 to 6 inches. Doctor Dreams pillows have standard height for proper support for head and neck.
How do I care for Doctor Dreams pillows?
Doctor Dreams pillows come with a care manual and you can follow the usual practices to care for your Doctor Dreams pillows.
What is the difference between Doctor Dreams Memory Foam and Doctor Dreams Shredded Memory Foam pillows?
The Doctor Dreams Memory Foam Pillow is made with memory foam, a soft material made of polyurethane. Memory foam is known to conform to the shape of different body parts such as the head and the neck.

The Doctor Dreams Shredded Memory Foam Pillow is made with soft memory foam pieces as filling. The removable filling enables you to adjust the height of the pillow as preferred and easily resize the pillow based on your mood and needs.
Is this sleeping pillow machine washable?
Yes, the Doctor Dreams Memory Foam Pillow is machine washable.
Is it good to use a memory foam pillow?
Yes, it is good to use a memory foam pillow as it is crafted with memory foam, a soft material made of polyurethane. Memory foam is known to conform to the shape of different body parts such as the head and the neck. This pillow is infused with cool gel technology that provides a cooling effect.
Will this pillow affect my latex allergies?
There are no Latex products in the pillow

Essentials FAQ

Does essential oil increase photosensitivity?
Photosensitivity can occur when certain essential oil constituents react due to exposure to UV light.
Does the oil have clinical interactions?
Some essential oils can cause clinical interactions and adverse reactions when exposed to the skin or absorbed into the body.
Do essential oils contain alcohol?
No, all essential oils do not contain alcohol.
Can you use essential oils during pregnancy?
Yes, you can use essential oils during pregnancy.
Can you use essential oils for infants and children?
Yes, you can use essential oils for infants and children.
Are essential oils cruelty free?
Yes, essential oils are cruelty free.
What is Aroma Diffuser Oil?
The Aroma Diffuser Oil is a unique blend of essential oils that calms your mind, body and soul.
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